One of the goals of the
University of the Ozarks is to assist students with the resolution of issues
and concerns in an effort to foster respect across the university.
A formal complaint is a complaint
about some aspect of a student’s education or campus experience for which a
student desires resolution. Some formal complaints are governed by specific
procedures (e.g. academic/grade appeals, student conduct appeals, ADA, etc.).
To comply with federal regulations and Higher Learning Commission policy, all
written general student complaints for which there is not an existing formal
complaint/appeal process are reported via the Student Complaint Log
below.
For the purpose of this policy, a
“complaint” is defined as:
- By a student;
- Must be in writing;
- Not be an appeal or a grievance for which a defined process already exists